New report links staff motivation and stockouts
22nd July 2016
A crucial, seldom-considered building block in optimizing health care logistics is the human factor: the degree to which staff are motivated and feel responsible for delivering high quality services and meeting customer’s needs and expectations. Supported by the Coalition’s Innovation Fund, the International Centre for Reproductive Health (ICRH) explored how—and to what extent—the motivation of providers can be optimized to reduce the frequency of stockouts.
This research, which took place in 15 primary health care facilities in Maputo Province, Mozambique, tested different interventions; evaluated their effect on motivation; and measured their impact on good supply management. The report of the project is available here, and a policy brief based on the findings is situated here.