Process Management

Universidad de Chile

The process management course provides tools that allow participants to recognize the critical variables of the processes, in addition to properly modeling the processes, to raise and generate proposals that add value to the organization's clients and its shareholders and members.


  • Build a process map of the organization.
  • Design the visual modeling of the process, to achieve the understanding of those who participate in it.
  • Apply techniques to measure, optimize, document and control processes.
  • Know the relationship of process management with technological solutions: BPMN, UML, ERP and others.

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  • Chile

Academic Degree


Medium (3-12 months)

  • Spanish
  • In-Person

Programme website

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