CILT(UK) Level 2 Certificate in Logistics and Transport

The Qualification comprises two mandatory units and two optional units from of a choice of six.

Mandatory Units:

Introduction to Logistics

This unit is designed to introduce learners to the concept of logistics in its widest sense and to some of the general practices that are important in every part of the logistics working environment. Introduction to Logistics covers people in the working environment, sustainability and the environment and communications technology.

Introduction to Customer Service and Marketing

The mandatory unit introduces the learners to the main principles of Customer Service and Marketing in logistics and transport. Learners will study the customer processes with particular focus on retaining customers and developing effective relationships with them. The unit comprises the concept of the market, market segments and the importance of understanding customer requirements. Learners are also introduced to the concepts of developing a marketing plan, market research and the influence of the external environment on marketing.

Optional Units:

Introduction to Freight Transport Services

This unit introduces learners to freight transport services. The unit covers transport and freight movements; freight transport characteristics; the organisational structure of the freight transport industry; freight transport costs and charges.

Introduction to Planning and Operation of Freight Transport

This unit is designed to introduce learners to the systems and mechanisms used in planning, organising and operating freight transport in local, regional, national and international operations. The unit includes route planning and scheduling; collection storage and distribution centres; mechanisms for controlling operations; regulation and enforcement of freight transport.

Introduction to Passenger Transport Services

This unit provides an introduction to passenger transport services. It covers transport and passenger movements; characteristics; structures and organisations in the passenger transport industry; passenger transport costs.

Introduction to Planning and Operating Passenger Transport

This unit is designed to introduce learners to the systems and mechanisms used in planning, organising and operating passenger transport in local, regional, national and international operations. The unit covers planning passenger transport; route planning and scheduling passenger transport; interchanges and terminals; mechanisms for controlling operations; regulation and enforcement of passenger transport.

Introduction to Warehousing and Inventory

This unit is designed to introduce learners to the concept of warehousing and inventory and its place in a supply chain. The unit covers topics including storage and materials handling; warehousing principles and processes; and managing inventory.

Introduction to Purchasing

This unit introduces learners to the concept of procurement. The process of procurement is having an increasing influence on the profitability and competitive advantage of organisations today and this unit emphasizes the need to achieve a professional procurement function. The introduction to purchasing will examine the scope of purchasing and sourcing contract law; purchasing; progress monitoring; control and global sourcing.

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