Systems Operations in Health & Humanitarian Response


Course name Systems Operations in Health & Humanitarian Response
Institution Georgia Tech, Supply Chain & Logistics Institute
Location Online and USA, Georgia
Language English
Contact information

Dr. Swann, Dr. Özlem Ergun, Pinar Keskinocak

Meghan Smithgall

(404) 385-1432


Course objective

-Describe and model the impact of demand dependencies among the many partners within a health or humanitarian response.

-Identify methods for mitigating or reducing inventory variability and costs through information sharing among supply chain partners.

-Identify opportunities for coordination within organizations and collaboration across organizations for increased efficiency and improved outcomes.

-Describe the strategic behavior of decision makers and the impact of the market (or contract) structure on the participant\'s actions and the overall system dynamics.

-Define evaluation metrics in alignment with the system goals and structure system operations and incentives that address and evaluate these metrics.

-Provide immediate impact to their organization through learnings gained from applied and real-world case studies

-Learn to bring NGOs, businesses, and/or government entities together to enhance collaboration, cooperation, and communication

-Discover current trends and procedures to help their organizations and team members get ahead and stay ahead of the curve

-Build a critical knowledge base to make tactical decisions around inventory, routing, and distribution

-Deliver best-practices to measure and evaluate outcomes of humanitarian relief efforts

-Ultimately transform the humanitarian sector with increased capacity to participate in planning and strategic decision-making for effective supply chain management

Sector Private
General course topics Course topics include methods for improving coordination and collaboration, addressing demand dependencies, and reliably measuring and evaluating system performance.
Total time commitment 27
Focus commodity Any or other commodity
Commodities covered none listed
Accredited No
Accredited by N/A
Certificate name Certificate
Degree name This course counts as two points towards the Health and Humanitarian Logistics Certificate.
Attendance mode In-person
Attendance description


Incentives No
Incentives description


Audience Other
Pre-requisites No
Pre-requisites description


Course fee $2,400
Course fee description

The program fee includes continental breakfasts, lunches, breaks, and all classroom materials

Discount available Yes
Discount description

A discount is applicable to:

-SCL Alumni (anyone who has attended a SCL course): $2200

-CSCMP (Council of Supply Chain Management Professionals), AST&L, INFORMS, NASSTRAC, WERC and the Atlanta Supply Chain Leadership Council. : $2200

-Certificate Price: $2000

Course included in analysis No
Additional comments

Scholarships are available at:

To Register:

Target audience:

-Tactical & strategic members of Non-governmental organizations

-Private corporations involved in the humanitarian relief efforts

-US Federal government employees

-US State or local government employees

-Humanitarian Foundation members

-TITLES: Program Managers, Director of Field Operations, Disaster Relief Manager, Director of Logistics & Inventory, Logistics Officers

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