Short Learning Programme on Customer Care and Service Delivery Management

North-West University

At the end of the programme, the participants will be able to understand the customer behavior and how to act positively on negative customer behavior. To acknowledge, learn and understand the consequences and/or results that “lost or unhappy customers can cause to the organisation.

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Location
  • South Africa
Type

Other

Duration

Short (0-3 months)

Language
  • English
Attendance
  • In-Person

Programme website

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North-West University offers 2 other training opportunities, including:

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