Managing People and Organizations


Course name Managing People and Organizations
Institution Bioforce Institute
Location France
Language English
Contact information

Laure Viviès,, 0033 4 72 89 74 71 (afternoons only)


Course objective

To enable participants to choose and apply appropriate tools to manage themselves, other people, and organisations involved in humanitarian programmes : HR processes, HR organisation, recruitment, performance management, staff development, quality and accountability in people management, leadership, management and delegation, strengthening organisational capacity, change management, managing team safety and security, creating and developing trust in diverse teams.

- Demonstrate an understanding and awareness of the core management and leadership behaviours required of a humanitarian professional, and how they can be applied;

- Recognise the quality and accountability initiatives that relate to people management in the humanitarian sector (including the People In Aid Code of Good Practice);

- Demonstrate an understanding and awareness of the challenges in terms of human resources in the aid sector;

- Demonstrate an understanding and awareness of the human resources initiatives in terms of quality and accountability;

- Explain how to develop trust between manager and team, between team members, with partners and with affected populations;

- Put in place a recruitment and work organisation process;

- Define a competency framework;

- Put in place a managing performance and staff development policy;

- Demonstrate an understanding and awareness of the technics and concepts of personal management skills;

- Set S.M.A.R.T. performance/conduct based objectives for staff;

- Identify actions and management styles which influence performance;

- Deal with difficult situations and improve the effectiveness of meetings;

- Define priorities, plan and implement identified actions;

- Distinguish positive tension from conflict;

- Define strategy and ways to regulate tension and to handle conflict;

- Assess a conflictual situation and know which tools to use;

- Conduct an organizational capacity assessment;

- Develop an effective strategy and program for strengthening organizational capacity;

- Apply some methods to strengthen organizational capacity;

- Explain the need to be ‘change ready’;

- Create change driver statements;

- Distinguish between two types of change;

- Understand people’s emotional responses to change;

- Take action to handle challenges to change;

- Describe the 8 steps to a successful change process;

- Identify major security trends, attitudes, tools and practices for different organisations involved in humanitarian contexts;

- Distinguish relevant security tools and prevention means for a defined project / team in a precise humanitarian context, identify stress factors and symptoms, tools and methods to deal with stress;

- Understand the safety & security tools management: risk analysis, security & evacuation plans and analysis, rules and procedures, in order to limit the risks and maintain the possibility to continue to perform humanitarian activities.

Sector NGO
General course topics One logistics function in great detail
Focus commodity Not indicated
Accredited No
Accredited by N/A
Certificate name Certificate
Attendance mode In-person
Incentives No
Incentives description


Logistics Topics Coverage % (estimate) 100
Audience Facility Manager
Pre-requisites Yes
Pre-requisites description

Please contact the course host for this information.

Course fee $2,731
Discount available No
Discount description


Course included in analysis No