Contract and Suppliers Relations Management


Course name Contract and Suppliers Relations Management
Institution UNDP
Location Various - Please contact course host for specific details.
Language English
Contact information

Singer, Deborah

Tel: +1 (212) 906-5000


Course objective

The aim of this course is to provide participants with:

•A clear understanding of main supplier relations,

management methods, taking account of legal, ethical, financial, and contractual issues

•Essential contracting capabilities, including approval and contractual relationship management


•Methods to manage risks, disputes and potential

conflicts in the procurement and contracting processes

•Effective contract performance and quality monitoring schemes

By the end of the programme, participants will be able to:

•Describe the main types of contractual relationships

that might be formed with suppliers and the appropriate use of each

•Develop successful commercial relationships with

prospective suppliers

•Identify key stakeholders in a procurement exercise

and be able to develop effective relationships with


•Apply effective performance and quality monitoring


•Manage risks, disputes and potential conflicts during contracting and procurement

•Understand the importance of ethics and integrity

in procurement and how to act in an ethical manner

Sector Public
General course topics Variety/range of logistics topics in some detail
Specific course topics

•The principles of effective procurement and the

procurement process

•Why we need to form relationships with suppliers

in the general supply market

•Essential risk assessment and risk management


•How to benefit from our importance to suppliers

•What is a contract? Legal, business and relational


•Types of contractual and commercial relationships

•Engaging and relating to stakeholders during contracting and procurement

•The purpose and process of contract approval

•How to manage and communicate with bidders and

suppliers after contract approval

•Performance and quality management

•Key Performance Indicators (KPIs)

•How to manage contractual reviews, disputes and

potential conflicts

•What is integrity and ethics in contracting and


•Best practices when dealing with suppliers

Total time commitment 3 Days
Focus commodity Any or other commodity
Accredited No
Accredited by N/A
Attendance mode In-person
Attendance description

This course will take place over 3 days

Incentives No
Incentives description


Logistics Topics Coverage % (estimate) 100
Audience Other
Pre-requisites No
Pre-requisites description


Course fee $1,375
Discount available No
Discount description

Please contact the course host for this information

Course included in analysis No
Additional comments

This course is designed for all those who are actively involved in managing contracts in their office and regularly deal with suppliers and consultants. While this includes procurement staff, it would also be particularly relevant for finance and admin officers and programme and project staff who on a regular basis deal with the management, monitoring and evaluation of supplier/consultant performance.